Returns & Exchanges

At Buy Montblanc Online, we offer a seamless 30-day return policy for all unused luxury items in their original packaging to ensure your complete satisfaction. Whether you are seeking a refund or an exchange, our dedicated concierge team is here to assist with your request.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the item in its original Montblanc presentation box, ensuring all warranty cards and protective films are intact.

• 3.
  Affix Shipping Label

  Download and print the prepaid insured shipping label provided in your email and attach it to the exterior of the shipping carton.

• 4.
  Inspection and Refund

  Once our specialists verify the item's authenticity and condition, your refund or exchange will be processed within 5 to 7 business days.